Application Specialist

ICT

Amsterdam

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The opportunity 

We’re looking for an organizational wizard with the obsession for structure and consistency as our Application Specialist. The base for every successful project is a strong foundation, which is directly linked to our Atlassian & line of business applications.

You will provide this organizational structure for over 350 projects, 1.300+ users and more than 300 employees.
As a specialist, you will analyse complex organizational queries and can generate tailor-made solutions which keeps all dependencies in mind, with the goal to see your stakeholders satisfied.

There is also an opportunity to mature the organization through solid and easy-to-use JIRA dashboards which ensure great project overviews for every layer of the project.

Your profile

As the Application Specialist, you will be responsible for:

  • Supporting the Atlassian suite of products used by Backbase

  • Providing a future proof structure to the current workflows, schemas and users etc.

  • Defining processes in close collaboration with other departments (e.g. Professional Services, R&D, Support etc.)

  • Ensuring security principles are in place for the IT application landscape

  • Application integration with our LDAP directory service

  • Auditing of access permissions and usage

  • Invoking best practices on how to configure and use JIRA/Confluence

  • Providing day-to-day support for projects used across the business

  • Managing the billing in close collaboration with the Finance department

  • Investigating requests for plug-ins, extensions and custom development

  • Creating highly efficient, easy-to-use and descriptive JIRA dashboards

  • Other line of business applications used by the business e.g. Office 365, ZoHo…

  • Advising the organisation and providing strategic insight for new applications

You are an IT Professional with the skills to solve complex, functional and analytical problems while keeping all stakeholders satisfied. You have the ability to develop on-the-fly custom solutions to satisfy the needs of a single project. You are able to work in a fast moving environment where new frameworks and technologies are invented and proposed on a frequent base.
You are used to taking responsibility and are eager to provide structure in a chaotic environment. You take pride in your work and are happy to communicate this company wide. You take the time to analyse the needs of your stakeholders and can provide a solution which fits everybody.

Qualifications:

  • Minimum five years of experience with administering Atlassian products (JIRA software, Confluence, Stash, HipChat, Stash and Bitbucket)

  • Fluent in English

  • Outstanding presentation and communication skills

  • Experience in managing multiple stakeholders with different and changing preferences

  • Ability to translate internal needs to customize into suitable solutions

  • Meticulously, thorough and accurate

  • Solution orientated.

  • Able to listen to concerns and recommend pragmatic resolutions

  • Ability to conceptualise project development processes

Next steps

If this job appeals to you and you think you are up for the challenge, please use the apply button on this page.

For more information please contact Giles Funnell by email: giles(at)backbase.com

Why join us?

Are you up for the challenge?

Apply Now!

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